Privacy Policy

Last updated: October 4, 2026

Wishfin.com is a website operated by Mywish Marketplaces Pvt. Ltd. ("MMPL") including "Mobile App" (Collectively "Website"). We recognize the importance of maintaining your privacy and are committed to maintaining the confidentiality, integrity and security of all information of our users.

This Privacy Policy explains how Wishfin.com collects, stores, and handles your information when you use our website. It applies to everyone who visits or uses our site. By using our website, you agree to follow the rules outlined in this Privacy Policy.

Storage of Personal Information

Wishfin.com along with its parent company (including its representatives, affiliates, and business partners) will store and process your data only in servers located within India, in accordance with RBI circular on Digital Lending dated 2nd September, 2022 and any other applicable regulations. We ensure that any customer data collected will be need-based, with your prior and explicit consent.

What Personal Information We Collect

We collect and store information you provide on our website, as necessary for the products or services you've chosen. This includes:

  • First name and last name
  • Gender and date of birth
  • Email address and phone number
  • Income and employment details
  • PAN card details
  • City and address information

You have the option to withhold certain information, but this may limit your access to some of our services and features.

Usage & Purpose of Collecting Information

By registering at wishfin.com, you consent to us and our partnering Banks/NBFCs and Advertisers to use and disclose your personal information to:

  • Provide the services you have requested
  • Administer, improve and personalize your experience
  • Measure consumer interest in our platforms and services
  • Send SMS/email alerts for login details and important notifications
  • Analyze the accuracy, effectiveness, and popularity of the services
  • Prevent fraud and abuse of the services
  • Meet legal, regulatory and self-regulatory requirements

Disclosure to Third Parties

Wishfin.com will not sell or rent your personal information to anyone other than as specifically noted herein. We may share your personally identifiable information with our employees, agents, business partners, CICs and service providers we have a tie up with, for the purposes as set out in this Privacy Policy. These third parties are required to handle your information using the same level of care and confidentiality as is followed by Wishfin.

Revocation of Consent

If you feel that we do not require the retention of your personal information or if you ask us to delete or remove your personal data where you think we do not have the right to process it, we shall destroy or delete such information. You may, at any time, withdraw the consent given earlier by writing to us at contactus@wishfin.com. However, in case of withdrawing consent, Wishfin.com shall have the option to stop providing you the services for which the information was sought.

Data Security

Wishfin.com is an ISO/IEC 27001:2022 certified organization ensuring applicable compliance standards on information security. We employ appropriate technical and organizational security measures to protect the information we collect from you. We use multiple electronic, procedural, and physical security measures to protect against unauthorized or unlawful use or alteration of information.

However, no method of transmission over the Internet is 100% secure. You are responsible for maintaining the confidentiality of your login credentials and may not provide these to any third party.

Privacy Notice: ReferWishfin Home Loan Check in ChatGPT

This section explains how information is handled when you use ReferWishfin Home Loan Check inside ChatGPT. It applies specifically to this plugin; separate website visits and loan enquiries remain subject to the relevant ReferWishfin website policies.

Information used

The plugin uses information you choose to provide, such as your outstanding home loan balance, interest rate, monthly EMI, remaining tenure and proposed prepayment amount.

You may enter these figures manually. If you upload a loan statement, remove your name, address, account number, PAN, Aadhaar number and other unnecessary personal details first. Do not provide passwords, OTPs, card details or banking credentials.

Purpose

Your information is used to explain your loan and calculate estimated repayment timelines, interest costs and the effects of prepayments or changes to your EMI.

Using the plugin does not submit a loan application, authorise a credit-bureau enquiry or enrol you for marketing communications.

Processing and sharing

This version contains instructions and a repayment calculator that run using ChatGPT’s available capabilities. It has no external bank connection, customer database or tool that sends your loan figures or uploaded statements to ReferWishfin.

Information you provide in ChatGPT is processed by OpenAI under its applicable terms, privacy policy and your account or workspace settings. Installing this plugin does not itself give ReferWishfin access to your conversations or uploaded documents.

If you separately email us for support, we receive your email address, message and any attachments you send. Our authorised support staff and email-service providers may process that correspondence to respond to your request.

Retention and your choices

This version does not create a separate ReferWishfin database of your ChatGPT loan inputs or statements. ChatGPT conversation and file retention, deletion and data-use controls are governed by OpenAI and your account or workspace settings. We cannot delete information held by OpenAI on your behalf.

You may choose to provide only the figures needed for a calculation and stop using the plugin at any time.

Support correspondence is retained for 30 days, unless longer retention is required by law. You may contact us to request access, correction or deletion of information you have sent directly to us, subject to applicable requirements.

Changes and contact

If future versions introduce external connections or additional data collection, we will update this notice before introducing those practices and obtain consent where required.

For questions about this plugin or information sent directly to us, contact rishi@wishfin.com.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contactus@wishfin.com
Address: Mywish Marketplaces Pvt. Ltd., E-30, Sector-8, Noida, India